We have built V.A.V. Group’s Value Offer around four primary goals: to be Innovative, Fast, Flexible, and Reliable. Our guiding principle is to meet these four goals so that we can find the best solution for each customer to ensure their competitiveness. It’s important that we follow through with our Value Offer and show our customers real results. That’s why we are taking the time in this article to talk about our goals, what we do to meet them, and why our Value Offer is essential to both us and our customers.
Innovative
We at V.A.V. Group are committed to innovation. With over 20 years of experience in profile and material manufacture, we’ve honed our skills and expertise to become a reliable supplier in the industry.
Our guiding principle is to find the best solution for each customer in order to ensure their success and competitiveness. With a wide selection of materials, in-house silicone mixing, and the speed to modify products to customer specifications, we can say that innovativeness is the key driver in our company culture. One of our proudest achievements is our flexible production lines, equipped with cutting-edge co-extrusion capabilities. This technology allows us to create complex profiles and materials with unparalleled precision and efficiency, giving our clients a competitive edge in their respective markets. For example, we have made bespoke extrusion dyes for log house construction!
Innovation isn’t just about technology; it’s about the right mindset. At V.A.V. Group, we foster a culture of creativity and collaboration, welcoming new ideas and seeing challenges as opportunities for growth. Our engineers, designers, and technicians work tirelessly to explore new possibilities, experiment with innovative techniques, and be at the forefront of industry trends.
Reliable
Reliability isn’t important only to us, but to our customers as well. Previous customer satisfaction surveys showed that reliability is the attribute that our customers value most. The second most important attribute from the customers’ perspective is quality. We consider quality an element of reliability and are strongly committed to high-quality production. Reliability was also our strongest trait according to the majority of customers who replied to the survey. Reliability means that we will actively respond to reclamations where they come up and take responsibility for any mistakes, define and implement corrective actions.
We understand that our clients rely on us to deliver, and we take that responsibility seriously. Some of our clients, such as Hellbergs Dörrar, depend on us to produce seals that improve fire safety in extreme situations. That’s why we’ve made it our mission to uphold the highest standards of quality, consistency, and integrity in everything we do.
To further bolster our reputation for reliability, we’ve earned the highest Finnish credit rating of AAA, a distinction bestowed upon only a small percentage of Finnish companies. Additionally, we hold essential quality certifications, including ISO 9001, which underscore our commitment to detail and continuous improvement.
Reliability isn’t just about meeting expectations. It’s about exceeding them. That’s why we’re constantly investing in new technologies and refining our processes to deliver the best possible results. From our dedicated customer service team to our skilled technicians on the production floor, every member of the V.A.V. Group team plays a crucial role in upholding our reputation for reliability. At the end of the day, our client’s success is our success. By providing them with reliable products, services, and support, we’re not only building bridges, we’re forging lasting partnerships that stand the test of time.
Fast
In today’s fast-paced world, speed is key. That’s why we’ve made it our mission to deliver results quickly and efficiently without compromising quality or reliability. This quality was essential to our recent client, Meyer Turku.
Our streamlined processes and agile approach enable us to respond swiftly to our clients’ needs, ensuring that they always have what they need when they need it. Whether it’s delivering prototypes within even two weeks or fulfilling production orders with over 95% reliability, we’re committed to meeting – and exceeding – our clients’ expectations.
But speed isn’t just about delivering products – it’s about providing value. That’s why we’re constantly looking for ways to optimize our operations, eliminate bottlenecks, and streamline our supply chain. By keeping up to date and embracing new technologies, we can offer our clients a level of speed and efficiency that few others in the industry can match.
Our dedication to speed also extends to our service. From our responsive customer support team to proactive maintenance programs, we’re always on hand to ensure we meet our clients’ needs quickly and effectively.
Flexible
Flexibility and speed go hand in hand. That’s why we must be as flexible as possible in everything we do. For us, flexibility means that all projects are implemented on the customer’s terms. Innovating is part of our job, especially when creating prototypes, but our priority is to follow the customer’s vision. Sometimes, customers may have an idea that would benefit from some updates to the plan. That’s when we step in and work with the customer to find ways to make their vision work better in practice. The goal is to create a prototype together with the customer that follows their plans, and that fulfills requirements even better than their original idea.
From customizing products to adapting to changing market conditions, we understand that no two clients are alike – and neither are their needs. That’s why we work closely with our clients to develop tailored solutions that meet their unique requirements every step of the way. Sometimes, this can lead us to some very curious customer cases!
Our commitment to flexibility extends beyond our products and services, from our open-minded approach to problem-solving to our willingness to go above and beyond for our clients.
In Conclusion
From these four values, speed is our trump card. A two-week supply time is an ambitious claim to make in this field, but based on our supply and customer history, it’s not an empty promise. Flexible and customer-oriented processes ensure projects where the customer is aware of the steps and stages of manufacturing and feels heard and understood. We want our clients to continue to see us as a reliable partner, as they have so far, according to the survey.
Our Value Offer means that we deliver a rapid supply of products and processes that focus on the customer’s vision and offer service, quality, and accountability they can rely on throughout the year.
